JPMorganChase
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Checkr
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Meta
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American Express
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Capital One
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SONY
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TD Ameritrade
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UPS
~
Linksys
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MINI
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CVS Health
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Popeyes
~
Wawa
~
IZOD
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NISSAN
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Key Bank
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Reyka Vodka
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Credit Suisse
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General Electric
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YouTube
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Cleveland Hopkins
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Uniqlo
~
Boeing
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US Air Force
~
Bojangles
~
Edward Jones
~
So much more
~
JPMorganChase ~ Checkr ~ Meta ~ American Express ~ Capital One ~ SONY ~ TD Ameritrade ~ UPS ~ Linksys ~ MINI ~ CVS Health ~ Popeyes ~ Wawa ~ IZOD ~ NISSAN ~ Key Bank ~ Reyka Vodka ~ Credit Suisse ~ General Electric ~ YouTube ~ Cleveland Hopkins ~ Uniqlo ~ Boeing ~ US Air Force ~ Bojangles ~ Edward Jones ~ So much more ~
Experience.
JPMorganChase –
Senior Content Designer
JUNE 2024 – PRESENT
Checkr –
Senior Content Designer
AUGUST 2022 – JUNE 2024
Pioneering the company's content design function, I owned all in-product content and co-led numerous cross-functional projects. I fostered collaboration with diverse stakeholders, ensured consistent, clear, and user-friendly experiences across new and existing products, and proactively pursued design, content, and research opportunities that directly impacted company growth.
Meta –
Content Designer
DECEMBER 2019 – JULY 2022
I spearheaded improvements that enhanced platform performance for millions of global users (sellers, brands, creators). I established new content guidelines, streamlined workflows, and contributed to a diverse range of product areas including podcasting, music, shopping, responsible design, monetization, and rights management.
This Place –
Senior UX Writer + Comms Designer
OCTOBER 2018 – DECEMBER 2019
Leveraging strong communication and organizational skills, I crafted clear and concise content for industry-defining digital experiences, while planning and managing successful public events that fostered brand awareness and audience engagement.
Anomaly –
Senior Copywriter
SEPTEMBER 2017 – SEPTEMBER 2018
I partnered with internal and agency teams at YouTube headquarters to develop compelling copy and UX content for the relaunch of YouTube Music and YouTube Artists.
Self-employed –
Freelance Copywriter
FEBRUARY 2015 – SEPTEMBER 2017
I built a successful freelance career, collaborating with established creatives and ambitious brands on a variety of projects.
The Great Agency Adventure –
Copywriter / Adventurer
JULY 2013 – FEBRUARY 2015
TMP Worldwide –
Copywriter
JULY 2011 – APRIL 2013
Education.
BS Advertising - Kent State University, 2008
Agile User Experience Design + Research
LinkedIn (2024)
UX Design Fluency
Udacity (2024)
Generative AI fundamentals with Google Cloud
Udacity (2024)
Career essentials in cybersecurity
Microsoft + LinkedIn (2024)
The data science of experimental design
LinkedIn (2024)
Design Psychology: Master the Art + Science of UX Design
LinkedIn (2024)
Career essentials in generative AI
Microsoft + LinkedIn (2024)
UX Foundations: Interaction design
LinkedIn (2024)
Generative AI Fluency
Udacity (2024)
Gemini in google docs
Udemy (2024)
Introduction to Javascript
edX (2023)
CSS Basics
edX (2023)
HTML5 + CSS Fundamentals
edX (2022)
Social Psychology
Wesleyan University (2022)
Awards.
Communicator Awards
(Websites: Professional Services / Self-Promotion) (Recess Creative)
(Integrated Campaign: Not-for-Profit) (Cleveland Transformation Alliance)
(Websites: Law & Legal Services) (Gallagher Sharp)
(Websites: Television / Movie & Film) (Sony Pictures Television)
(Websites: Transportation / Travel & Tourism) (Cleveland Airport)
(Mobile Apps: Productivity) (Cub Cadet)
CEA
1st Prize (Social Media) (Culinary Institute)
1st Prize (Ad Campaign: Color or B&W) (TD Ameritrade)
2nd Prize (Best Multimedia Campaign) (TD Ameritrade)
Grand Prize (College Communications) (Capital One)
1st Prize (College Comms: Print) (Capital One)
2nd Prize (College Comms: Other) (Pace University)
WebAward
Employment Standard of Excellence (UPS)
W3
Gold Winner (Marigold Catering)
IAC
Best Edu. Social Media Campaign (Culinary Institute)
ADDY Award
(Self-promotion Piece) (Caler&Company)
Midas Award Finalist
(Capital One)