Making auto financing more accessible for all

As a Senior Content Designer for Chase Auto, I specialize in creating clear, user-centric experiences that drive key business outcomes. My work spans the entire customer journey, from initial interest and onboarding to loan management and re-engagement.

In my role, I lead content design efforts for projects of every size, such as the introduction of auto refinancing, a valuable new product that expands Chase Auto's already diverse portfolio. I also play a crucial role in improving top-of-funnel experiences, like expanding prequalification and capital-light revenue efforts.

Throughout every project, I collaborate closely with cross-functional partners in research, product, marketing, and design to define problems and build effective solutions for millions of customers.